تسرب الإيرادات من الفواتير والتسويات المعقدة (Revenue Leakage from Complex Billing)
Definition
Airlines must reconcile thousands of daily transactions (ticket sales, refunds, exchanges, interline payments) against revenue recognized under IFRS 15. Manual systems create timing gaps where revenue is either missed entirely or recognized in wrong periods. This is compounded by jet card programs and advance bookings requiring deferred revenue management.[1]
Key Findings
- Financial Impact: Estimated 1-3% of annual ticket revenue (for a regional carrier: AED 500M–2B annually, this represents AED 5M–60M in lost/misstated revenue). Manual reconciliation = 30–50 labor hours/month at AED 150–300/hour = AED 4,500–15,000/month.
- Frequency: Continuous—every daily reconciliation cycle has risk of undetected errors.
- Root Cause: Decentralized booking systems, manual interline settlement processing, lack of real-time revenue GL integration, complex deferred revenue accounting for advance bookings.
Why This Matters
This pain point represents a significant opportunity for B2B solutions targeting Airlines and Aviation.
Affected Stakeholders
Revenue Accountants, Ticketing Operations, Finance/Reconciliation Teams, Interline Settlement Managers
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Financial Impact
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Current Workarounds
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
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