Manuelle Überwachung kontrollierter Substanzen – Operative Ineffizienz
Definition
Manual compliance tasks: (1) Verify prescription written in permanent ink; (2) Check patient photo ID against prescription; (3) Validate prescription date (≤3 days old for controlled drugs); (4) Manually enter into log book: patient name, quantity, date, pharmacist signature; (5) Update inventory balance in register; (6) Month-end: aggregate dispensing data for MOH report; (7) Quarterly audit: reconcile physical stock vs. log books. Each task: 5–15 min per prescription.
Key Findings
- Financial Impact: Estimated capacity loss: 200–350 hours annually per pharmacy × average pharmacist wage (AED 120–180/hour in UAE) = AED 24,000–63,000 annually in unrecovered labor. High-volume pharmacies (100+ controlled Rx/month): AED 40,000–80,000+
- Frequency: Continuous (every controlled prescription dispensed); daily/weekly log updates; monthly MOH reporting cycle.
- Root Cause: Paper-based log books; lack of electronic integration between prescriber system and pharmacy dispensing system; manual MOH reporting (not auto-generated from platform).
Why This Matters
This pain point represents a significant opportunity for B2B solutions targeting Retail Pharmacies.
Affected Stakeholders
Responsible Pharmacist, Pharmacy Technicians, Pharmacy Manager (monthly reporting)
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Financial Impact
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Current Workarounds
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Methodology & Sources
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Related Business Risks
Abgelaufene Rezepte – Entgangene Umsätze
Unzureichende Datenvisibilität – Fehlerhafte Einkaufs- und Lagerverwaltungsentscheidungen
نقص المخزون والتناقضات في تسجيل المخدرات
هدر الأدوية منتهية الصلاحية
عدم الامتثال لمتطلبات تسجيل الأدوية والمراقبة
أخطاء في قرارات إعادة الترتيب والتنبؤ بالطلب
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