Cost of Poor Quality in Compatibility Testing
Definition
Incompatibility in assistive technology leads to high costs from returns, rework, and compensation, exacerbated by rapid market growth and regulatory demands for accessibility.
Key Findings
- Financial Impact: AUD 72-145M market exposed; 2-5% CoPQ (AUD 1.4-7.2M annually for mid-sized firm) from rework and refunds[1][2][6]
- Frequency: Per product batch or quarterly testing cycle
- Root Cause: Manual compatibility testing delays and errors in diverse user scenarios
Why This Matters
The Pitch: Accessible Hardware players in Australia 🇦🇺 waste AUD 10-20M annually on rework and refunds from failed compatibility tests. Automation of testing eliminates this risk.
Affected Stakeholders
QA Testers, Product Managers, Compliance Officers
Deep Analysis (Premium)
Financial Impact
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Current Workarounds
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Evidence Sources:
Related Business Risks
Customer Churn from Testing Delays
DDA Accessibility Non-Compliance Fines
WCAG Certification Rework Costs
Lost Sales from Accessibility Churn
AS1428.1 Non-Compliance Penalties
DDA/AS1428 Rework Costs
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