Idle Capacity from Unauthorised Transports
Definition
Transports require prior clinical need confirmation; without it, services are denied, leading to equipment downtime and missed revenue opportunities.
Key Findings
- Financial Impact: AUD 500-1,500 per rejected booking (avg. non-emergency fee), 10-20% capacity loss from delays
- Frequency: Per unauthorised non-emergency request
- Root Cause: Strict authorisation by limited professionals (doctors, paramedics, div 1 nurses)
Why This Matters
The Pitch: Ambulance services in Australia lose 10-20% capacity on authorisation rejections. Automation of pre-booking checks prevents lost sales from queues and idle equipment.
Affected Stakeholders
Dispatch coordinators, Paramedics, Operations managers
Deep Analysis (Premium)
Financial Impact
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Current Workarounds
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Related Business Risks
Delayed Insurance Authorization Payments
Membership Waiting Period Revenue Gaps
Delayed Billing Documentation
STP and Record-Keeping Failures
Manual Dispatch Delays
Delayed Collections & Debt Recovery Costs
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