Patient Transfer Churn Risk
Definition
Longer regional transfer durations and coordination failures noted in reviews increase friction with referring/receiving hospitals.
Key Findings
- Financial Impact: 1-2% revenue churn from lost hospital contracts (AUD 50,000+ annually for mid-size operator)
- Frequency: Ongoing, per repeated delays
- Root Cause: Manual pre-transport communication and bed manager notifications
Why This Matters
The Pitch: Ambulance services lose 1-2% annual revenue from hospital churn due to slow transfers. Real-time bed coordination prevents client attrition.
Affected Stakeholders
Hospital admins, Ambulance service managers
Deep Analysis (Premium)
Financial Impact
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Current Workarounds
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Related Business Risks
Bed Availability Delays
Excessive Transfer Overtime
Delayed Billing Documentation
STP and Record-Keeping Failures
Manual Dispatch Delays
Delayed Collections & Debt Recovery Costs
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