🇦🇺Australia

Unbilled Work & Lost Progress Claims

3 verified sources

Definition

Progress payment claims are time-bound. Manual tracking of completed work, claim documentation, and lien waiver sign-offs creates gaps where billable work is not claimed. Once a lien waiver is signed, contractors may lose payment rights for that period.

Key Findings

  • Financial Impact: 3-8% of project revenue per contract; typical AUD $5,000-$25,000 per medium project
  • Frequency: Monthly per project; cumulative over project lifecycle
  • Root Cause: Manual claim preparation; incomplete work documentation; premature lien waiver signatures without full payment receipt

Why This Matters

The Pitch: Building finishing contractors waste 3-8% of project revenue on unbilled work due to missed monthly claim windows and manual lien waiver processing. Automated claim scheduling and document tracking recovers this leakage.

Affected Stakeholders

Site Supervisors, Accounts Receivable, Project Managers

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Financial Impact

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Current Workarounds

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Methodology & Sources

Data collected via OSINT from regulatory filings, industry audits, and verified case studies.

Evidence Sources:

Related Business Risks

Payment Processing Delays & Cash Flow Drag

15-30 days extended AR cycle per claim; typical 2-5% revenue impact from working capital drag for SME contractors

Manual Claim Processing & Administrative Bottleneck

20-40 hours per month of administrative labor (AUD $40-$60/hour = AUD $800-$2,400/month per contractor); annualized AUD $9,600-$28,800 in opportunity cost

Inventory Shrinkage & Material Waste (Building Finishing)

AUD 8,000–15,000 per year (estimated for mid-size contractor with AUD 200k material budget); 2-5% margin erosion on material costs

Inaccurate Demand Forecasting & Overstock/Stockout Risk

AUD 5,000–12,000 per project annually (storage, holding costs, obsolescence, rush order premiums 15-25% higher than planned orders)

Manual Inventory Audit Delays & Operational Bottlenecks

20–40 hours/month @ AUD 35–50/hour = AUD 700–2,000/month (AUD 8,400–24,000 annually per contractor)

Tool & Material Theft / Unauthorized Usage Risk

AUD 2,000–8,000 annually per site (typical construction site theft 1-3% of inventory value)

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