🇦🇺Australia

Patient No-Shows from Poor Intake Documentation

2 verified sources

Definition

Manual handling of intake fails to integrate with reminder systems, resulting in no-shows that create idle capacity and revenue loss.

Key Findings

  • Financial Impact: AUD 100-200 lost revenue per no-show x 5/week = AUD 2,000-4,000 monthly
  • Frequency: Per missed appointment
  • Root Cause: Disconnected manual documentation from appointment reminders and online booking

Why This Matters

The Pitch: Chiropractors in Australia 🇦🇺 lose AUD 100-200 per no-show due to manual intake friction. Automation of documentation and reminders reduces churn.

Affected Stakeholders

Front Desk, Practice Owners

Deep Analysis (Premium)

Financial Impact

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Current Workarounds

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Methodology & Sources

Data collected via OSINT from regulatory filings, industry audits, and verified case studies.

Evidence Sources:

Related Business Risks

Administrative Time Loss in Patient Intake

5-10 hours/week at AUD 100/hour = AUD 500-1,000 weekly lost capacity

Workers Comp Claim Delays

AUD 2-8 weeks delay per claim; est. AUD 2,000/month for 20 claims at AUD 100/service

Professional Indemnity Insurance Gaps

AUD 10,000-50,000 per uninsured claim liability

Bußgelder für Überschreitung des zulässigen Tätigkeitsumfangs

Typical range: AUD 10,000–20,000 in legal and compliance costs per notified chiropractor matter, plus AUD 20,000–80,000 lost billings where conditions or suspensions restrict practice for 3–6 months.

Unerstattete oder verlorene Ansprüche bei WorkCover- und ICWA-Fällen

Quantified: ≈ AUD 3,500–8,000/year in unreimbursed WorkCover/ICWA/DVA consultations for a medium‑volume chiropractic clinic

WorkCover & TAC Claims Processing Delays

AUD 100-200 per session unpaid for 10+ sessions per claim due to processing delays (typical claim duration)

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