Churn from Delayed Certifications
Definition
Manual processes in reporting and certification lead to delays, increasing AHRC complaints and client churn in competitive market.
Key Findings
- Financial Impact: 2-5% annual revenue churn from delayed/inaccessible certifications (industry est.)
- Frequency: Per delayed client project
- Root Cause: Manual verification against WCAG standards creating bottlenecks
Why This Matters
The Pitch: Digital Accessibility Services lose 5-10% clients annually due to slow manual certification. Automation speeds issuance by 50%, retaining revenue.
Affected Stakeholders
Account Managers, Delivery Teams
Deep Analysis (Premium)
Financial Impact
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Current Workarounds
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Evidence Sources:
Related Business Risks
DDA Non-Compliance Fines
Rework from Accessibility Audits
Training Costs for Compliance
Accessibility Audit Costs
High-End Audit Expenses
Non-Compliance Litigation Risk
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