Churn from Inaccessible Digital Products
Definition
Clients abandon providers unable to deliver compliant remediation, leading to deal losses amid rising WCAG adoption.
Key Findings
- Financial Impact: 2-5% revenue churn (18% market exclusion); AUD 831M testing market by 2033 signals lost opps.
- Frequency: Per delayed project or complaint
- Root Cause: Manual design mods create bottlenecks, delaying market-ready accessible products.
Why This Matters
The Pitch: Australian SMEs lose 2-5% revenue serving 18% disabled population due to friction. Automated remediation unlocks inclusive UX sales.
Affected Stakeholders
Sales Director, Account Manager, Product Owner
Deep Analysis (Premium)
Financial Impact
Financial data and detailed analysis available with full access. Unlock to see exact figures, evidence sources, and actionable insights.
Current Workarounds
Financial data and detailed analysis available with full access. Unlock to see exact figures, evidence sources, and actionable insights.
Get Solutions for This Problem
Full report with actionable solutions
- Solutions for this specific pain
- Solutions for all 15 industry pains
- Where to find first clients
- Pricing & launch costs
Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Related Business Risks
DDA Accessibility Non-Compliance Fines
Rework from Failed WCAG Audits
Accessibility Audit Costs
High-End Audit Expenses
Non-Compliance Litigation Risk
DDA Non-Compliance Penalties
Request Deep Analysis
🇦🇺 Be first to access this market's intelligence