Unbilled Customisation Services
Definition
Embedded software customisations often involve untracked incremental work, leading to revenue leakage from missed invoicing of extra features or hours.
Key Findings
- Financial Impact: AUD 30,000-AUD 135,000 per project (20-30% of AUD 150,000-AUD 450,000 total costs unbilled)
- Frequency: Per customisation project
- Root Cause: Manual cost logging misses billable overtime and scope changes
Why This Matters
The Pitch: Embedded software firms in Australia 🇦🇺 lose AUD 30,000-AUD 135,000 per project from unbilled customisation work. Automated tracking captures 100% billable hours.
Affected Stakeholders
Billing Teams, Account Managers, Developers
Deep Analysis (Premium)
Financial Impact
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Current Workarounds
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Related Business Risks
Rework from Poor Customisation Tracking
Legal Disputes from Poorly Managed Systems
Delayed Invoicing from Untracked Design Wins
GST Reporting Errors from Forecast Inaccuracies
EOSL Extended Support Costs
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