🇦🇺Australia

Intake Wait Churn Losses

2 verified sources

Definition

Referral-based intake with triage (e.g., nurse/doctor review) creates queues, as seen in clinic processes, resulting in patients seeking competitors.

Key Findings

  • Financial Impact: AUD 500-2,000 per lost IVF cycle; 10-20% churn rate from wait times
  • Frequency: Per peak season or understaffed shifts
  • Root Cause: Manual referral processing and fixed appointment slots for assessments

Why This Matters

The Pitch: Family planning centres in Australia 🇦🇺 lose AUD 2,000-10,000/month in churned IVF/contraception revenue. Automated intake slots reduce no-shows by 20%.

Affected Stakeholders

Intake Nurses, Front Desk

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Financial Impact

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Current Workarounds

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Methodology & Sources

Data collected via OSINT from regulatory filings, industry audits, and verified case studies.

Evidence Sources:

Related Business Risks

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