Verdeckte Personalkosten durch manuelle Erfassung von Ehrenamtsstunden

Definition

Australian museums and heritage organisations are hiring dedicated systems roles primarily to fix inefficient volunteer data and hour tracking, including migrating historical records, maintaining rosters, hours worked, and building reports.[2] Volunteer management vendors targeting Australia and New Zealand highlight that organisations were previously managing volunteer hours in spreadsheets and built software specifically to reduce the time burden of these manual processes.[3][6] This indicates that without proper systems, historical sites incur avoidable salary costs for administrative labour to manually track, reconcile and report volunteer hours and recognition. For a mid‑sized site employing 0.2–0.4 FTE at APS5‑equivalent levels (around AUD 84,000–91,000 FTE plus on‑costs) to handle volunteer data and reporting, excess manual work attributable to poor systems can easily represent AUD 10,000–25,000 per year in hidden costs.

Why This Matters

The Pitch: Historical sites in Australia 🇦🇺 waste AUD 10,000–25,000 per year in staff time on fragmented volunteer hour tracking and recognition admin. Automation of timesheets, rostering and reporting eliminates most of this manual effort.

Affected Stakeholders

Volunteer coordinator, Museum or site manager, Visitor services manager, HR/People & Culture, Grants and reporting officer, Finance manager (overheads allocation)

Related Business Risks