Checkout Delays from Folio Retrieval
Definition
Delays in accessing folios waste staff and guest time, slowing payment verification and extending time-to-cash.
Key Findings
- Financial Impact: 20-40 minutes per delayed checkout; AUD 2,000+ annual opportunity cost per property
- Frequency: Daily during peak checkouts
- Root Cause: Technical issues, lack of training, non-integrated systems
Why This Matters
The Pitch: Australian hotels lose AUD 2,000+ yearly per property in delayed cash from slow checkouts. Automation of folio access cuts processing time by 50%.
Affected Stakeholders
Front desk, Guests, Finance team
Deep Analysis (Premium)
Financial Impact
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Current Workarounds
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Evidence Sources:
Related Business Risks
Manual Folio Processing Overhead
Unbilled Services and Pricing Errors
Guest Disputes from Folio Errors
BAS Lodgement Failures from AR Reconciliation
GST Tax Invoice Non-Compliance Penalties
Lost GST Input Tax Credits on Corporate AR
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