Overbooking Losses
Definition
Lack of centralized real-time updates causes double-bookings in group contracts synced manually with Booking.com, Expedia.
Key Findings
- Financial Impact: AUD 500-2,000 per incident in refunds or lost revenue
- Frequency: Weekly in peak seasons for multi-channel hotels
- Root Cause: Manual processes without integrated channel managers
Why This Matters
The Pitch: Australian hotels waste AUD 500-2000 per overbooked group night on compensations. Automation with channel managers prevents overbookings.
Affected Stakeholders
Reservations Manager, Revenue Manager
Deep Analysis (Premium)
Financial Impact
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Current Workarounds
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Related Business Risks
Group Booking Abandonments
Unbilled Group Services
Delayed Group Invoicing
BAS Lodgement Failures from AR Reconciliation
GST Tax Invoice Non-Compliance Penalties
Lost GST Input Tax Credits on Corporate AR
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