Lost Policy Sales from Manual Quoting Delays
Definition
Manual policy quoting and comparison involves reviewing provider quotes, PDS documents, excesses, and inclusions, leading to delays in client response times and customer drop-off.
Key Findings
- Financial Impact: 20-40 hours/month per broker; 2-5% lost deals from quoting friction
- Frequency: Per client quote request
- Root Cause: Manual review of multiple insurer quotes, PDS, and features without automated tools
Why This Matters
The Pitch: Insurance Agencies in Australia 🇦🇺 waste 20-40 hours/month on manual quoting. Automation of policy comparison eliminates lost sales risk.
Affected Stakeholders
Insurance Brokers, Quoting Agents, Client Advisors
Deep Analysis (Premium)
Financial Impact
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Current Workarounds
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Related Business Risks
Misquoting Errors from PDS Overlooks
ASIC Fines for Inaccurate Quote Disclosures
Broker Capacity Bottleneck in Quote Processing
APRA Licensing Application Fees
Application Delays from Incomplete Submissions
Misrepresentation Claim Denials
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