Kapazitätsverlust durch manuelle Mieterprüfung

Definition

Australian best-practice guides describe tenant screening as a multi-step process: comprehensive application forms, employment and income verification, rental history checks, personal interviews, and use of databases such as the National Tenancy Database.[1][3][4][6] Each of these steps consumes staff time when done manually via phone and email. Industry guides acknowledge that some checks, like NTD searches, incur direct fees, so agencies defer them to the final stages to control cost, which can extend decision time.[1][3] Conservative LOGIC‑based workload estimates indicate that verifying an application (identity and documents check, 2–3 reference calls, employer call, database check, data entry and landlord reporting) can easily consume 1–2 hours of property-manager time per serious applicant, and multiple applicants are often screened per property. This is 3–6 hours per property in many cases. At an effective fully loaded labour rate of ~AUD 40–60/hour for experienced property managers, that equates to ~AUD 120–360 in labour per property let. Slower approvals also extend vacancy: even one extra day of vacancy at AUD 500–650/week rent equates to ~AUD 70–90 lost rent per property. Automated platforms like OurProperty and others explicitly position themselves as reducing manual assessment effort and speeding decisions, implying that current manual processes create meaningful capacity and vacancy drag.[4][10]

Why This Matters

The Pitch: Australian residential agencies 🇦🇺 routinely waste 5–10+ staff hours per property on manual tenant screening, translating to hundreds of dollars in labour and extra vacancy days. Automating document capture, database checks and scoring frees capacity and reduces vacancy loss per lease.

Affected Stakeholders

Property managers, Leasing consultants, Administration staff, Agency principals

Related Business Risks