Traceability & Serial Number Loss in Supply Chain
Definition
Search result [2] states: 'TRACEABILITY ON SPARE PARTS' and 'TAG NUMBER, SERIAL NUMBER (metal tagged).' Search result [3] emphasizes: 'A robust compliance package includes... tags/serial numbers linked to plant registers.' However, physical metal tags can be lost, corroded, or removed during transportation/storage. Manual cross-referencing between metal tags, mill certificates, and plant registers creates data entry errors. If a valve fails in the field and traceability is broken, manufacturers face: (1) customer warranty claim disputes, (2) SafeWork NSW investigations, (3) liability exposure.
Key Findings
- Financial Impact: AUD 2,000-8,000 per untraced unit (warranty dispute + investigation cost); 40-80 hours manual rework per incident; potential 5-15% warranty claim rate if traceability is poor
- Frequency: 1-3 incidents per 50 units shipped (estimated for manual tagging systems)
- Root Cause: Reliance on physical metal tags (corrosion risk, loss in transit); manual paper-based traceability ledgers; no digital link between shipping, storage, and certification documents
Why This Matters
The Pitch: Australian valve manufacturers lose AUD 2,000-8,000 per untraced unit in warranty disputes and customer audit failures. Digital serialization + QR code embedding in material certificates eliminates manual tag loss and cuts warranty claim investigation time from 40 hours to 2 hours.
Affected Stakeholders
Warehouse Manager, Quality Assurance, Customer Service, Compliance Officer, Supply Chain
Deep Analysis (Premium)
Financial Impact
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Current Workarounds
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Related Business Risks
Australian Retesting & Quarantine Delays
Material Certification Stack Complexity & Multiple Testing Standards
Design Registration Non-Compliance with SafeWork NSW
Export Permit Non-Compliance & DFAT/DEC Penalties
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