🇦🇺Australia

Workflow Bottlenecks from Poor Mapping

2 verified sources

Definition

Unmapped processes cause idle consultant time and client delivery delays.

Key Findings

  • Financial Impact: 20-30% capacity loss = AUD 50-150K lost billings/year (AUD 250/hr rate)
  • Frequency: Ongoing across project portfolio
  • Root Cause: As-Is process mapping incomplete, missing swimlane delays

Why This Matters

Operations Consulting loses 20-30% billable capacity to unmapped queues. Automated gap analysis unlocks AUD 100K+ annual revenue.

Affected Stakeholders

Senior Consultant, Project Manager, Delivery Director

Deep Analysis (Premium)

Financial Impact

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Current Workarounds

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Methodology & Sources

Data collected via OSINT from regulatory filings, industry audits, and verified case studies.

Evidence Sources:

Related Business Risks

ATO BAS Lodgement Penalties

AUD 2,220 minimum penalty per late BAS + interest (up to AUD 330/month General Interest Charge)

STP Phase 2 Reporting Fines

AUD 3,320 per 28-day failure period (AUD 330/day x 10+ days)

Superannuation Guarantee Shortfalls

SG Charge = shortfall x 200% + interest (typical AUD 5,000-50,000/quarter for mid-size firms)

Manual FTE Hours in Process Mapping

AUD 4,000-8,000 per project (AUD 100/hr x 40-80 hours)

Change Management Overtime Costs

AUD 20-50 hours/consultant per project in overtime; 10-15% cost overrun on training delivery[2][3]

Training Rework Penalties

AUD 50,000-200,000 per failed project in rework and refunds; 5-10% of project value[2][5]

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