Verlorene Erbschafts- und Vermächtnisspenden durch fehlende oder fehlerhafte Dokumentation
Definition
Australian universities and charities are expected to document major and planned gifts via formal gift instruments (gift agreements, wills, grant agreements) and maintain central records of date, amount and designation.[4] Case guidelines for philanthropy in Australia & New Zealand require that bequest intentions be ‘confirmed’ and documented (written or verbal notification; clause already in a signed will) before they can be counted as commitments.[3] Where planned giving documentation is not captured or stored correctly, charities may fail to realise or enforce bequests, particularly when executors or family contest unclear gifts, or where the charity cannot prove the donor’s intention or the agreed use of funds. In addition, the ATO requires evidence (receipts, letters) for deductible gifts and contributions, including those made via third parties.[2] If records are incomplete, donors may be unable to claim deductions, making them less likely to give or to honour pledges. For planned giving programs dependent on many small and medium bequests, even a small proportion of lost or uncollectable bequests represents material revenue leakage.
Key Findings
- Financial Impact: Logic estimate: If a mid‑sized charity expects AUD 1–3 million p.a. in bequests and 3–8% of bequests are lost, reduced or severely delayed due to missing documentation or unclear donor intent, this equates to AUD 30,000–240,000 in revenue leakage annually. Additional 40–80 staff hours p.a. are spent trying to retrospectively reconstruct donor intent from legacy files and correspondence.
- Frequency: Recurring risk for every planned gift and bequest intention; material impact typically surfaces at the time of estate administration (often several years after the original commitment).
- Root Cause: Fragmented or manual storage of wills, gift agreements and donor notifications; lack of a central advancement database with structured fields for planned gifts; inconsistent processes for confirming and documenting bequest intentions; reliance on email and paper files held by individual fundraisers; absence of standard templates aligned with CASE counting standards and organisational gift procedures.
Why This Matters
The Pitch: Philanthropic fundraising organisations in Australia 🇦🇺 waste AUD 50,000–250,000 per year in lost or delayed bequest income because planned giving intentions are not centrally documented and tracked. Automation of bequest documentation, receipting and estate‑tracking eliminates this revenue leakage.
Affected Stakeholders
Planned Giving Manager, Head of Advancement/Development Director, Bequests Officer, Fundraising Manager, Estate Administration/Legal Counsel, Finance Manager of the charity
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Financial Impact
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Current Workarounds
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Evidence Sources:
- https://i.unisa.edu.au/policies-and-procedures/codes/philanthropic-and-fundraising-procedure/
- https://www.case.org/system/files/media/inline/CASE-Insights-on-Philanthropy-ANZ-Guidance-Document-27.03.2025.pdf
- https://www.ato.gov.au/individuals-and-families/income-deductions-offsets-and-records/deductions-you-can-claim/gifts-and-donations
Related Business Risks
Verzögerter Zahlungseingang aus Nachlässen aufgrund unstrukturierter Nachlass- und Spendendokumentation
Compliance-Risiko bei Spendenquittungen und steuerlich absetzbaren Zuwendungen
Fehlentscheidungen in der Mittelplanung durch falsche Zählung und Dokumentation von Planned Giving
Fair Work Compliance Failures
ASIC Director Duty Breaches
Superannuation Guarantee Shortfalls
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