Unklare Provisions- und Abrechnungsvereinbarungen mit Bestattungsunternehmen

Definition

Many Australian funeral homes and florists operate with loose or verbal agreements where the funeral director either takes a margin on flowers they arrange with a florist, or refers families to a preferred florist without clear documentation of commissions or scope of services.[1][6][7] This creates revenue leakage on two fronts: (1) florists do not systematically bill for the additional work unique to funeral orders such as coordination with chapels, strict timing windows, after-hours calls, on-site setup and teardown; (2) any agreed referral/agency commissions are often not reconciled against actual delivered orders, leading to underpaid or completely missed commissions. With funeral sheaves and casket sprays often priced between AUD 150–400 per piece in Australia[2][3][9], a 10–20% commission or coordination fee that is not invoiced or collected can easily amount to thousands annually for a florist handling multiple services each month.

Why This Matters

The Pitch: Retail florists in Australia 🇦🇺 waste AUD 5,000–15,000 pro Jahr on untracked commissions and unbilled funeral coordination work. Automation of referral tracking, order attribution and service billing eliminates this revenue leakage.

Affected Stakeholders

Inhaber von Blumenfachgeschäften, Filialleiter, Buchhalter/Steuerberater, Bestattungsunternehmer, die als Vermittler auftreten

Related Business Risks