Manual Lot Documentation & Recall Response Delays
Definition
When a recall is triggered, operations staff must manually cross-reference production records, lot numbers, shipment dates, and customer delivery information across disconnected systems (ERP, spreadsheets, email). This delay (24–72 hours) holds up recall execution, prolongs customer uncertainty, and prevents rapid market containment.
Key Findings
- Financial Impact: LOGIC estimate: AUD 30,000–80,000 per recall event (40–100 staff hours × AUD 75–150/hour labor cost + lost sales during delay period). Annually for active recall risk: AUD 100,000–400,000.
- Frequency: Per food safety incident; annually if 1–3 recalls expected
- Root Cause: Siloed, manual traceability processes; lack of integrated lot-to-customer database; Australia lags behind automated systems used by international competitors[4][5]
Why This Matters
The Pitch: Australian seafood manufacturers waste 40–160 hours per recall on manual lot lookup and notification. Real-time traceability systems (like CrabTrace[7]) execute recalls in 1–4 hours, freeing staff for revenue-generating work and reducing sales loss.
Affected Stakeholders
Operations Manager, Customer Service, Quality Assurance, Compliance & Regulatory Affairs
Deep Analysis (Premium)
Financial Impact
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Current Workarounds
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Evidence Sources:
- https://www.csiro.au/en/about/corporate-governance/ensuring-our-impact/impact-case-studies/environment-energy-resources/boat-to-plate
- https://ardc.edu.au/project/building-a-traceability-data-infrastructure-to-track-provenance-and-quality-in-australian-seafood-supply-chains/
- https://foodtraceability.deakin.edu.au/agift-seafoodguide/
Related Business Risks
Inadequate Lot Documentation & Food Recall Non-Compliance
Excessive Product Destruction & Recall Scope Creep
Lost Export Sales Due to Inadequate Traceability Certification
Allergen Labelling Non-Compliance & Product Destruction
Manual Label Compliance Verification & Production Bottleneck
Produktverschwendung durch Kaltkettenbruch und Haltbarkeitsverlust
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