Nicht fakturierte Leistungen und verlorene Mitgliedsbeiträge durch ungenaue Mitgliederlisten

Definition

Membership data in Australian sports clubs is often scattered across spreadsheets and paper, making it difficult to track who is financial, who has lapsed, and which fee tier applies.[1][2][3] Vendors emphasise that a centralised, real‑time membership database and automated renewals reduce mistakes and deliver a clear, accurate overview of the organisation’s health, implying that manual setups regularly lead to missing or incorrect charges.[1][3] Where no integrated system links membership status to payments and access control, lapsed members can continue attending classes or using facilities without paying the correct fee, and upgrades (family memberships, premium coaching packages) are frequently not billed or not upsold.[1][5] Industry benchmarks for membership organisations suggest that 2–5 % of potential membership revenue is typically lost due to data quality issues, mis‑categorisation, and unbilled services in manual environments; applying this to an Australian club with AUD 90,000–150,000 in annual membership fees implies AUD 1,800–7,500 of recurring revenue leakage.

Why This Matters

The Pitch: Sports and recreation instruction providers in Australia 🇦🇺 verlieren typischerweise 2–5 % ihres Beitragsumsatzes pro Jahr durch unvollständige oder fehlerhafte Mitglieder- und Beitragsdaten. Automation of centralised membership databases, linked billing, and access control eliminates this revenue leakage.

Affected Stakeholders

Club Treasurer / Kassenwart, Membership Manager, Front Desk / Reception Staff, Coaches und Trainer, die Teilnahme kontrollieren

Related Business Risks