🇦🇺Australia

Verzögerter Zahlungseingang durch fehlerhafte oder verspätete Tipptickets

Updated: Feb 20266 verified sources

Definition

Australian waste and recycling centres typically publish complex, multi‑line fee schedules with different prices for per‑tonne and per‑load arrangements, by waste type and vehicle, and often have separate tariffs for residents, non‑residents and commercial customers.[2][3][4][5][7][9] For example, ACT lists multiple per‑load household fees alongside per‑tonne fees and distinguishes between ACT and non‑ACT residential loads, with further complexity for tyres and mixed recyclable loads.[2] South Gippsland and other Victorian councils publish detailed matrices of fees by container size and vehicle type.[3] Commercial customers commonly receive consolidated invoicing based on recurring visits recorded at the weighbridge, especially for construction and demolition waste or regular trade accounts. In manual environments, missing tickets, incorrect customer codes, or mismatched fee lines lead to invoice queries and hold‑ups, extending the time between service delivery (tipping) and cash receipt. While public documents do not state AR days, SME finance benchmarks in Australia often show that disputed or incomplete invoices can add 10–20 days to collection times. At an operator with AUD 5 million of annual gate‑fee revenue and 30‑day nominal terms, an extra 10–20 days in DSO ties up roughly AUD 1.37–2.74 million of working capital (5m × 10/365 to 5m × 20/365), with associated financing costs.

Key Findings

Financial Impact: Logic‑based estimate: additional 10–20 Days Sales Outstanding caused by ticketing errors for on‑account tipping customers. For AUD 5m annual gate‑fee revenue, this ties up approximately AUD 1.37–2.74m in working capital, implying financing costs of ~AUD 70,000–140,000 per year at a 5 % cost of capital.
Frequency: Common for all commercial customers billed on account; each cycle of invoicing can feature a subset of tickets with discrepancies, leading to recurring delays.
Root Cause: Reliance on paper tickets or unstructured digital records, manual matching of tickets to customer accounts and tariffs, lack of real‑time integration between weighbridge and billing systems, and absence of automated checks that all loads for a period have been captured before invoicing.

Why This Matters

The Pitch: Australian 🇦🇺 waste operators granting 30‑day terms on tipping fees can tie up 10–20 extra Tage Umsatz in Accounts Receivable due to manual ticket disputes. Digitising ticket capture and automated billing from weighbridge events accelerates cash collection.