Unbilled Sessions in Corporate Wellness Bookings
Definition
Flexible corporate programs with office pop-ups, remote bookings, and hybrid options result in tracking gaps for billable services.
Key Findings
- Financial Impact: 5-10% revenue leakage = AUD 5,000-50,000 annually depending on program scale
- Frequency: Per booking cycle (weekly/monthly)
- Root Cause: Reliance on manual booking sheets, feedback forms without integrated invoicing
Why This Matters
The Pitch: Wellness operators in Australia forfeit 5-10% of revenue (AUD 20,000+/year for mid-size) from lost billings. Automated session capture recovers this.
Affected Stakeholders
Bookings Coordinator, Wellness Provider, Corporate Client Liaison
Deep Analysis (Premium)
Financial Impact
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Current Workarounds
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Related Business Risks
FBT Liability on Corporate Wellness Benefits
GST/BAS Reporting Errors in Wellness Billing
Superannuation Withholding Risks for Wellness Contractors
Churn from Billing Friction
Delayed CCS Payments and High AR Days
Unbilled Hourly Services and No-Shows
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