Kapazitätsverlust durch manuelle Verwaltung von IT‑Leasingverträgen

Definition

Australian IT‑equipment leasing firms and wholesalers often provide ‘end‑to‑end’ services, including procurement, setup, deployment, support, lease management and end‑of‑lease refresh for devices such as laptops, desktops, servers, monitors and peripherals.[1][2][3][4] When lease details, asset serial numbers, customer locations and renewal dates are tracked manually across spreadsheets and email threads, staff spend substantial time reconciling data, chasing customers for returns, arranging freight and updating finance systems. Conservative logic estimates: an administrator handling 1,000–2,000 active leases may devote 1–2 hours per working day solely to reconciling lease status, billing discrepancies and end‑of‑term decisions, aggregating to ~250–500 hours per year. At an all‑in cost of AUD 50–60/hour, this equals AUD 12,500–30,000 per administrator annually. For a larger portfolio requiring two to three such staff, this results in 0.5–1.5 FTE, or approximately AUD 50,000–150,000 in avoidable capacity cost per year.

Why This Matters

The Pitch: Australian wholesale IT lessors waste 0.5–1.5 FTE (AUD 50,000–150,000 p.a.) on manual leasing and financing program administration. Automating asset‑lease linkage, renewals and returns releases this capacity for higher‑value work.

Affected Stakeholders

Leasing Program Manager, Operations Manager, Accounts Receivable Team, IT Asset Manager

Related Business Risks