Verzögerter Zahlungseingang durch fehlerhafte oder unvollständige Rechnungsstellung

Definition

Furniture wholesalers in Australia rely on accurate pricing (including discounts, floor‑stock allowances and freight policies) and real‑time inventory visibility to move orders smoothly from selection to installation.[3][5] Large retail and commercial customers typically pay on 30‑day terms upon receipt of correct tax invoices that reconcile to purchase orders and delivery documents. Under the GST Act, invoices must state the correct consideration and GST amount for each supply.[ATO guidance on tax invoices] When sales orders are keyed manually and then partly re‑allocated (e.g., substituted SKUs, split shipments, back‑orders), invoice data frequently diverges from purchase orders: wrong SKU codes or prices, incorrect GST treatment on mixed supplies, or missing agreed rebates. Corporate customers often place invoices with discrepancies on hold until credit notes or re‑invoicing are completed. Each dispute cycle can add 7–30 days to collection, materially increasing DSO and interest costs or overdraft utilisation for wholesalers carrying large inventories.

Why This Matters

The Pitch: Australian 🇦🇺 wholesale furniture suppliers lock up AUD 200,000–1,000,000 in working capital each year because invoice disputes from order‑processing errors delay payment. Integrating order capture, allocation and automated, GST‑compliant invoicing can shorten DSO by 5–10 days and free this cash.

Affected Stakeholders

Accounts receivable clerks, Credit controllers, Sales administration, Key account managers, CFO

Related Business Risks