ACCC Consumer Guarantee Breaches
Definition
Wholesalers using drop-shipping remain liable for consumer guarantees; poor manual coordination leads to slow resolutions and penalties.
Key Findings
- Financial Impact: AUD 10,000+ infringement notices per breach; refunds + AUD 5,000 avg compensation
- Frequency: Per customer complaint
- Root Cause: Manual fault reporting between customer-manufacturer-wholesaler
Why This Matters
The Pitch: Drop-ship photography equipment sellers in Australia 🇦🇺 face AUD 15,000+ fines yearly. Automation of return tracking prevents ACL violations.
Affected Stakeholders
Customer Service, Logistics Coordinators
Deep Analysis (Premium)
Financial Impact
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Current Workarounds
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Related Business Risks
GST/BAS Lodgement Penalties
Delayed GST Input Tax Credits
Manual Superannuation Payment Delays
High Accounts Receivable Days
Delayed GST Invoicing Penalties
BAS Lodgement Failure Fines
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