🇦🇺Australia

Unbilled Usage and Pricing Errors

2 verified sources

Definition

In wireless services, real-time billing involves rating complex usage data (e.g., data, voice, roaming) which manual or legacy systems fail to capture fully, leading to revenue leakage from unbilled items and errors.

Key Findings

  • Financial Impact: 2-5% of monthly revenue lost to unbilled services and pricing errors; e.g., AUD 20,000-50,000/month for mid-sized telco
  • Frequency: Monthly bill runs
  • Root Cause: Manual handling of CDRs and legacy systems unable to rate complex bundles in real-time

Why This Matters

The Pitch: Wireless services providers in Australia waste 2-5% of revenue annually on unbilled usage and pricing errors. Automation of usage rating and real-time billing eliminates this leakage.

Affected Stakeholders

Billing Managers, Revenue Assurance Teams, Finance Directors

Deep Analysis (Premium)

Financial Impact

Financial data and detailed analysis available with full access. Unlock to see exact figures, evidence sources, and actionable insights.

Unlock to reveal

Current Workarounds

Financial data and detailed analysis available with full access. Unlock to see exact figures, evidence sources, and actionable insights.

Unlock to reveal

Get Solutions for This Problem

Full report with actionable solutions

$99$39
  • Solutions for this specific pain
  • Solutions for all 15 industry pains
  • Where to find first clients
  • Pricing & launch costs
Get Solutions Report

Methodology & Sources

Data collected via OSINT from regulatory filings, industry audits, and verified case studies.

Evidence Sources:

Related Business Risks

Billing Disputes and Fraud from Errors

1-3% revenue in refunds/chargebacks; AUD 5,000+ per major dispute

Manual Reconciliation Overheads

40-80 hours/month at AUD 50/hour = AUD 2,000-4,000/month

Delayed Invoicing and Collections

20-40 days extra in AR; AUD 0.5-1% monthly finance cost on delayed receipts

TCP Code Credit Assessment Non-Compliance Penalties

AUD 10,000+ per breach in ACMA enforcement penalties; typical investigation costs 20-50 hours/legal fees per incident

Credit Check Failures Causing Lost Sales

2-5% lost post-paid revenue per rejected application; average contract value AUD 1,000+

Fehlkalkulierte Händlerprovisionen durch komplexe Tarif- und Rabattstrukturen

Quantified (LOGIC): Bei einem über Händler abgewickelten Umsatz von AUD 50–100 Mio. p.a. und einer durchschnittlichen Provisionsquote von 8–12 % entstehen Provisionspools von AUD 4–12 Mio. p.a. Bereits 1–3 % Fehlberechnung in manuellen Prozessen verursachen AUD 40.000–360.000 vermeidbare Provisionsüberzahlungen pro Jahr.

Request Deep Analysis

🇦🇺 Be first to access this market's intelligence