🇧🇷Brazil

Multas e Impedimento de Comercialização por Violação da Lei de Inclusão (LBI 13.146/2015)

2 verified sources

Definition

LBI 13.146/2015 mandates that both public and private entities provide accessible products, including hardware, compliant with international standards (WCAG 2.0 equivalent)[3]. Manufacturers must demonstrate that universal design was applied or that reasonable accommodations were made. Lack of documented usability testing with disabled users fails LBI audit and creates liability for discrimination claims.

Key Findings

  • Financial Impact: Estimated: R$ 200,000–1,000,000 per year (lost government tenders, B2B contract terminations); Typical discrimination lawsuit settlement: R$ 50,000–300,000; Reputational damage: 10–25% customer churn in enterprise segments
  • Frequency: Per tender season (government contracts); ongoing risk for B2B relationships
  • Root Cause: No documented usability testing with disabled user groups; inability to prove LBI 13.146/2015 compliance during procurement audits

Why This Matters

The Pitch: Hardware manufacturers in Brasil targeting government/enterprise contracts lose R$ 200,000–1,000,000 annually due to accessibility non-compliance, failed tenders, and customer churn. Formal usability testing with disabled user groups provides proof of LBI 13.146/2015 compliance, unlocking government contracts and corporate sales.

Affected Stakeholders

Product Management, Legal/Compliance, Sales (Government/Enterprise), Marketing, User Research

Deep Analysis (Premium)

Financial Impact

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Current Workarounds

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Methodology & Sources

Data collected via OSINT from regulatory filings, industry audits, and verified case studies.

Evidence Sources:

Related Business Risks

Multas por Não-Conformidade com NR-12 e Rejeição de Produtos no Mercado

Estimated: R$ 150,000–500,000 per rejection cycle (product redesign, re-testing, market re-entry delays); Typical re-testing cost: R$ 20,000–80,000 per sample batch; Potential fine ranges: R$ 5,000–50,000 per non-conformity (based on Brazilian labor/safety penalty frameworks)

Atraso Regulatório em Aprovação de Dispositivos Assistivos (ANVISA Classe III/IV)

R$ 500,000–1,500,000 per product (12–24 month delay × average device wholesale value); 3,000–6,000 hours of compliance labor per product cycle

Carga Administrativa e Custos de Conformidade para Dispositivos 'Inovadores' (Classificação Incerta)

R$ 150,000–400,000 per product misclassification; 200–400 hours of compliance rework per product revision

Gargalo Operacional em Testes de Compatibilidade Local (Laboratórios Credenciados Limitados)

R$ 200,000–600,000 in lost revenue per product per quarter (due to delay); 300–800 hours of coordination labor per testing cycle

Multas por Descumprimento de Proteção de Dados (LGPD)

Up to 2% of annual Brazilian revenue per violation, capped at BRL 50 million (~USD 10.5 million) per violation[2][6][8]

Suspensão do CNPJ por Falha em Reportar Beneficial Owner (UBO)

Complete operational shutdown (estimated loss: 100% of daily revenue while suspended + costs to remediate and restore operations). Typical remediation: 5-15 business days

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