Erros de Coordenação Levando a Refazimento de Serviços e Reclamações de Clientes
Definition
Design document coordination failures (conflicting dimensions, material specs, or construction sequencing) force contractors to halt work, trigger design changes, or result in client disputes and refund demands. Constructor (design firm) remains liable for 5 years.
Key Findings
- Financial Impact: Typical rework cost: 5–15% of design contract value. Example: R$ 200,000 design fee = R$ 10,000–30,000 in rework/refunds. For mid-size design firm: R$ 50,000–500,000 annual exposure.
- Frequency: 1–3 rework cycles per 10-project portfolio (industry average ~10–15% of projects)
- Root Cause: Incomplete architect coordination before document release; manual specification verification missing clash detection; coordination approvals not documented per Art. 4 compliance requirements
Why This Matters
The Pitch: Design coordination errors cost Brazilian architecture firms 5–15% of project revenue in rework and warranty claims. Systematic design verification eliminates specification mismatches.
Affected Stakeholders
Design principal (liable for design accuracy), Project coordinator (coordination responsibility), QA/quality reviewer (missing verification step)
Deep Analysis (Premium)
Financial Impact
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Current Workarounds
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Methodology & Sources
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Related Business Risks
Multas por Programa de Compliance Deficiente em Contratos Públicos
Multas de Transfer Pricing em Coordenação de Documentos Entre Entidades
Sanções Ambientais em Projetos de Design e Coordenação de Construção
Desperdício de Tempo em Coordenação Manual de Documentos com Arquitetos
Perda de Capacidade por Atrasos em Cronograma FF&E
Gargalos Operacionais em Pedidos
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