Unfair Gaps🇧🇷 Brazil

IT System Data Services Business Guide

26Documented Cases
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All 26 Documented Cases

Multas LGPD por Falhas em Controle de Acesso de Dados

R$ 50,000 to R$ 50,000,000 per infraction (LGPD Article 52); typical: R$ 2-5 million for mid-market breaches with delayed notification

LGPD compliance failures in data access control result in administrative penalties. Without proper authentication (multifactor), privilege management, or audit logging, companies face enforcement action from ANPD (Autoridade Nacional de Proteção de Dados). Manual or delayed incident response extends exposure window and penalty severity.

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Multas por Transferência de Dados Pessoais sem Consentimento Explícito em Pipelines ETL

Meta: BRL 50,000/day (capped at BRL 50,000,000 total per violation); Clearview AI: BRL 9,000,000 single fine; Estimated per unauthorized transfer incident: BRL 2,000,000–BRL 10,000,000

Meta Platforms (2024): Processed personal data from Facebook/Instagram for AI training without valid consent. ANPD penalty: Operational ban on data processing for AI training + threatened daily fine of BRL 50,000 (~USD $10,000). Clearview AI (2024): Scraped facial images from Brazilian social media without consent; fined BRL 9,000,000. Regulatory trend: ANPD prioritizing AI ethics and unauthorized data usage.

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Custo de Falhas em SLA

R$10.000-R$100.000 por violação de SLA (penalties típicos em contratos TI); 20-40 horas/mês em rework manual

Falhas no monitoramento de SLA resultam em perdas financeiras por não cumprimento de métricas contratuais como disponibilidade e tempos de resposta, levando a compensações e churn.

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Churn por Atrasos em SLA

2-5% de receita anual em churn; R$20.000+ por cliente perdido

Atrasos em atendimento e reporting de SLA levam a fricção com clientes, resultando em churn e deals perdidos.

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