🇧🇷Brazil

Churn de Clientes por Filas e Aguardos

2 verified sources

Definition

Clientes abandonam devido a processos lentos de reserva em pet shops e creches sem sistemas digitais.

Key Findings

  • Financial Impact: 15-25% churn de receita; R$3.000-20.000/mês em deals perdidos
  • Frequency: Por temporada alta
  • Root Cause: Ausência de reservas online e lembretes automáticos

Why This Matters

The Pitch: Pet services waste 15-25% de clientes potenciais por fricção em reservas. Automação de agendamento online previne churn.

Affected Stakeholders

Tutor de Pet, Vendedor Pet

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Financial Impact

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Current Workarounds

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Methodology & Sources

Data collected via OSINT from regulatory filings, industry audits, and verified case studies.

Evidence Sources:

Related Business Risks

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