Risco de Perdas por Não Cumprimento de Obrigações de Garantia e Exposição Judicial Estendida
Definition
Warranty claim processing delays create compound risk: (1) Valid claims approaching 180-day apparent defect cutoff (CDC) or 5-year structural guarantee window are rushed, leading to poor quality rework; (2) Near-expiration claims file lawsuits (10-year judicial window), forcing contested litigation; (3) Builders unable to close warranty contingencies on completed projects carry extended balance-sheet liabilities; (4) Condomíniums filing collective claims in year 5 create litigation cascades affecting multiple units and cost basis.
Key Findings
- Financial Impact: LOGIC estimate: Average litigation cost per warranty dispute R$ 25,000-75,000; remediation costs when claims are forced through court orders average 15-30% above contracted warranty scope; contingent liability provisioning on 5-year-old projects averages 2-5% of original contract value; legal team capacity diverted: 10-20 hours per contested case
- Frequency: Per year in claim backlog; escalates dramatically in year 4-5 of any construction project
- Root Cause: Manual claim intake and queuing; no deadline-tracking dashboard; lack of escalation protocol for near-cutoff claims; slow notarized communication with contractors
Why This Matters
The Pitch: Brazilian builders face extended litigation and remediation costs due to slow warranty claim processing pushing claims near the 5-year cutoff. Acceleration of claim intake and resolution within first 2-3 years eliminates year-5 legal bottlenecks and enables planned remediation scheduling.
Affected Stakeholders
Warranty claim manager, In-house counsel, CFO (liability provisioning), Project finance team
Deep Analysis (Premium)
Financial Impact
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Current Workarounds
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Methodology & Sources
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Related Business Risks
Erros Decisórios em Avaliação de Reclamações por Falta de Rastreabilidade de Defeitos vs. Manutenção
Multas por Não Conformidade com NR 18 - Segurança do Trabalho
Multas por NF-e Não-Conforme em Faturas de Fechamento de Obra
Atraso em Recebimento por Rejeição de NF-e no Fechamento de Obra
Perda de Receita por Não-Emissão ou Falha de Invoicing em Serviços de Finalização
Multas por Não Conformidade com NR-18 e Licenças Ambientais
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