Atraso Operacional por Registro Manual no SNGPC (Sistema Nacional de Gerenciamento de Produtos Controlados)
Definition
SNGPC requires real-time reporting of all controlled-substance movements. Manual workflows involve: (1) receive prescription; (2) verify prescriber & patient details; (3) manually enter drug/quantity/dosage into SNGPC; (4) cross-check against inventory; (5) update physical stock. Each step introduces delay and re-work loops if data mismatches occur.
Key Findings
- Financial Impact: LOGIC-based estimate: 2–5 minutes per controlled-substance transaction × 20–50 controlled transactions/day per pharmacy × 22 working days/month = 14.6–110 hours/month of technician time (R$ 880–R$ 6,600/month at R$ 60/hour blended cost). For pharmacy networks with 50+ locations: R$ 44,000–R$ 330,000/month in lost labor capacity.
- Frequency: Daily; compounds throughout business hours, especially 11 AM–2 PM and 5 PM–7 PM.
- Root Cause: SNGPC interface requires manual form completion; no integration with POS (point-of-sale) systems; prescription validation not automated; inventory checks done separately from SNGPC entry.
Why This Matters
The Pitch: Brazilian pharmacy retailers lose 5–15% of controlled-substance transaction capacity due to manual SNGPC entry (estimated 2–5 minutes per transaction). Automated prescription-to-SNGPC integration eliminates manual keying, freeing 30–50 hours/month per pharmacy and increasing counter throughput by 10–20% during peak hours.
Affected Stakeholders
Pharmacy Technician (SNGPC entry), Pharmacist (verification & dispensing), Counter Staff (queuing customers)
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Financial Impact
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Current Workarounds
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Related Business Risks
Penalidades por Não-Conformidade ao SNGPC (Portaria 344/1998)
Risco de Desvio e Furto de Medicamentos Controlados por Falta de Rastreabilidade em Tempo Real
Erros de Decisão por Falta de Visibilidade em Tempo Real sobre Estoque de Medicamentos Controlados
Multa por Violação de LGPD e Privacidade do Consumidor
Risco de Recusa de Cobertura de Plano de Saúde por Violação de Dados Sensíveis
Perda por Vencimento de Medicamentos (Product Expiration Waste)
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