🇧🇷Brazil
Upsell Perdido por Falta de Visual Damage Report
0
Definition
Documentação fotográfica incompleta impede sugestão de reparos extras, vazando receita em cada intake.
Key Findings
- Financial Impact: R$200-R$1.000 por job perdido (15-25% ticket médio)
- Frequency: Cada assessment sem checklist fotográfico completo
- Root Cause: Foco manual em danos óbvios, ignorando fotos sistemáticas
Why This Matters
The Pitch: Tapeçarias brasileiras perdem 15-25% revenue potencial em upsells. AI analysis de fotos identifica automaticamente.
Affected Stakeholders
Vendedor de Intake, Gerente Comercial
Deep Analysis (Premium)
Financial Impact
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Current Workarounds
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Related Business Risks
Rejeição de NF-e por Falta de Documentação Fotográfica
R$1.000-R$5.000 per rejected invoice (fine + lost revenue); typical 2-5% of monthly turnover
Atraso no Time-to-Cash por Verificação Manual de Fotos
20-40 dias extras em contas a receber; 1-3% custo de capital em capital preso
Retrabalho por Assessment Impreciso sem Foto Padrão
R$500-R$2.000 por incidente de rework (materiais + 8-16 horas mão de obra)
Multas por Descumprimento da Garantia Legal (CDC Art. 18)
Estimated: R$ 2,000–10,000 per unresolved claim (refund + correction + potential PROCON fine); 30+ claims/month in medium-sized repair operations = R$ 60,000–300,000 annual exposure.
Retrabalho e Custos de Substituição por Defeito Não Identificado
Estimated: R$ 150–400 per rework cycle (2–4 hours technician time + materials); typical shop experiences 5–15 rework cycles/month = R$ 9,000–60,000 annual rework cost.
Reembolsos Forçados e Perda de Margem por Inobservância de Prazos
Estimated: R$ 500–2,500 per forced refund (average repair value + 10% monetary correction); typical shop processes 10–20 warranty refunds/month = R$ 60,000–600,000 annual margin loss.
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