Gargalo de Capacidade no Faturamento por Processos Manuais e Aprovações Lentas
Definition
Manual compliance verification, price auditing, and approval workflows create bottlenecks. Per sources 1–2, each invoice must be checked for datas, motivos, comprovantes, e relatórios—steps that cannot easily be parallelized. During peak season (December, January, July), the backlog grows, invoices are issued late, and some trips may be invoiced weeks after completion.
Key Findings
- Financial Impact: Estimated 2–4 FTE × R$ 60,000–100,000/year = R$ 120,000–400,000 in capacity labor; plus 5–15% lost sales due to inability to handle peak volume = R$ 50,000–300,000 in lost revenue for mid-market agencies.
- Frequency: Seasonal (peaks during school holidays and holidays: Dec, Jan, Jul)
- Root Cause: Manual invoicing and compliance steps; no parallel processing; sequential approval workflows; limited staffing for peak seasons; no real-time validation before submission.
Why This Matters
The Pitch: Manual invoicing limits travel agencies in Brasil to 50–150 invoices/day per staff member. Automation can process 500–2,000 invoices/day, freeing 2–4 FTE for upsell, retention, and strategic work. For agencies with seasonal 40–60% volume spikes, this eliminates lost-sale risk.
Affected Stakeholders
Faturamento, Operações, Compliance, Financeiro
Deep Analysis (Premium)
Financial Impact
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Current Workarounds
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Methodology & Sources
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Related Business Risks
Vazamento de Receita por Faturamento Incompleto e Cotações Perdidas
Atraso no Recebimento (Prazo Longo de Contas a Receber) por Ciclo Lento de Faturamento e Verificação
Retrabalho e Reembolsos por Erros de Faturamento e Discrepâncias de Documentação
Erros de Cálculo de Comissão - Valor Bruto vs. Líquido
Atraso no Recebimento de Comissão - Parcelamento de Cliente vs. Pagamento de Fornecedor
Disputas e Reconciliação Não Resolvida de Comissão
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