🇩🇪Germany

Manuelle Gebührenkalkulation als administrativer Engpass

2 verified sources

Definition

DIS Rules Annex 2 specifies tiered fees based on amount in dispute (non-linear brackets). Each case requires: (1) preliminary cost assessment using DIS online calculator or manual spreadsheet; (2) deposit fixing at tribunal constitution; (3) interim adjustments if amount in dispute changes; (4) final fee reconciliation post-award. Manual entry, formula errors, and lack of version control create rework.

Key Findings

  • Financial Impact: 15–25 hours/case × €280–€400/hour = €4,200–€10,000 labor cost per case; at 20 cases/administrator/year = €84,000–€200,000 annual capacity loss per FTE
  • Frequency: Every arbitration case (100% of DIS cases require cost estimation)
  • Root Cause: Non-linear DIS fee schedule (Annex 2) requires conditional logic that is error-prone in manual spreadsheets. No API integration between tribunal case management system and DIS fee calculator. Preliminary cost assessment is a 'must-do' before tribunal constitution.

Why This Matters

This pain point represents a significant opportunity for B2B solutions targeting Alternative Dispute Resolution.

Affected Stakeholders

DIS Case Administrators, Cost Calculation Specialists, Tribunal Constitution Coordinators, Finance Verification Teams

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Financial Impact

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Methodology & Sources

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