Manuelle Verjährungstracking-Kapazitätsverlust
Definition
Manual tracking of diverse limitation periods (3 years general, 1 year transport, etc.) requires constant monitoring of thousands of claims, creating bottlenecks and idle time when deadlines are missed.
Key Findings
- Financial Impact: 20–40 Stunden/Monat pro Mitarbeiter à €50/Stunde = €1.000–€2.000/Monat; skalierbar bei Teamgröße
- Frequency: Monatlich pro Portfolio-Mitarbeiter
- Root Cause: Keine zentrale Software; Excel-basierte Listen mit manuellem Kalender-Check; vergessene Suspensionsmaßnahmen (z.B. Mahnung)
Why This Matters
This pain point represents a significant opportunity for B2B solutions targeting Collection Agencies.
Affected Stakeholders
Forderungsadmin, Junior Inkassomitarbeiter, Compliance Officer
Deep Analysis (Premium)
Financial Impact
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Current Workarounds
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Related Business Risks
Verjährungsfrist-Überwachung Verlust
Falsche Verjährungsentscheidungen
Inkassorechtsreform und reduzierte Gebühren
Inkassorechtsreform: Reduzierte Gebührenobergrenzen
Verjährungsverlust durch fehlerhafte Datei-Validierung
Ungültige Claims: Kosten durch fehlende Rechnungs-Validität
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