🇩🇪Germany

Kundenabwanderung durch langsame Bedarfsanalyse

2 verified sources

Definition

Wachstum trotz Inflation stagniert; Preissteigerungen (30-40%) machen Versicherungen unerschwinglich, schlechte UX verstärkt Churn.

Key Findings

  • Financial Impact: 2-5% Umsatzverlust durch Churn; €173,7 Mrd. Markt mit 0,7% stagnierendem Wachstum
  • Frequency: Pro Kundenakquise
  • Root Cause: Manuelle Prozesse ohne Echtzeit-Daten

Why This Matters

This pain point represents a significant opportunity for B2B solutions targeting Insurance Agencies and Brokerages.

Affected Stakeholders

Sales Broker, Kundenberater

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Financial Impact

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Current Workarounds

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Methodology & Sources

Data collected via OSINT from regulatory filings, industry audits, and verified case studies.

Evidence Sources:

Related Business Risks

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