Bestandsdiebstahl und Konsumption-Anomalien – Unentdeckte Shrinkage

Definition

Janitorial supply inventory is a known theft target. Cleaning supplies (detergents, disinfectants, hand sanitizers, protective equipment) have resale value and are easy to pocket. Without real-time inventory checks, shrinkage goes undetected until physical stock counts (quarterly or annual). Typical loss patterns: (1) Employee theft: 2–4% of inventory (cleaning staff diverting supplies for personal use or unauthorized resale). (2) Subcontractor gray-market: 1–3% (subcontractors over-charging or double-billing for supplies). (3) Procedural shrinkage: 1–2% (damaged goods, spills, improper storage leading to expiry). Combined: 4–9% annual shrinkage on a €600k supply budget = €24,000–€54,000/year. Detection delay (quarterly counts) means each theft cycle compounds undetected for 90 days. Manual reconciliation also misses pattern anomalies (e.g., a site consuming 50% more detergent than historical average = potential theft or customer over-use not being billed).

Why This Matters

This pain point represents a significant opportunity for B2B solutions targeting Janitorial Services.

Affected Stakeholders

Reinigungskräfte (Cleaning Staff), Bestandsverantwortlicher (Inventory Manager), Schichtleiter (Shift Supervisor), Compliance Officer

Related Business Risks