Kundenabwanderung zu Billig-Werften (Singapur, China) aufgrund von Projektplanungs-Intransparenz und langen Lead-Times
Definition
GDD's managing director states: 'We can't wait for ships to come to us any longer.' German yards face structural cost disadvantages vs. Asia (labor, regulations, supply chain costs). Competitive advantage must be service quality, speed, and transparency. Manual planning prevents shipowners from obtaining clear project milestones and cost estimates. This ambiguity drives them to low-cost alternatives where predictability is better (or perceived as such). Churn escalates as digital competitors (software-enabled yards) emerge.
Key Findings
- Financial Impact: 5-8% order churn = €2.5M–€4.2M annually (assumes €50M regional German maritime service market); or 8-15 lost projects/year × €300,000–€500,000 average project value = €2.4M–€7.5M
- Frequency: Every RFQ response (customer bid request); losing 1 of 12-15 competitive bids per quarter per yard
- Root Cause: Manual project planning unable to provide firm lead-time commitments; no real-time capacity visibility to shipowners; proposal timelines = 2-3 weeks (slow vs. competitors); poor project transparency in customer portals/dashboards
Why This Matters
This pain point represents a significant opportunity for B2B solutions targeting Maritime Transportation.
Affected Stakeholders
Sales/Commercial Manager, Project Estimator, Operations Director, Executive Management
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Financial Impact
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Current Workarounds
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Related Business Risks
Ungeplante Kostensteigerungen durch fragmentierte Kommunikation in Trockendock-Projekten
GoBD und e-Rechnungs-Compliance-Risiken bei Reparaturdienstleistungen ohne digitale Nachweisführung
Trockendecken-Ausfallzeiten und Kapazitätsverschwendung durch manuelle Planung und Kommunikationsverzögerungen
Crew Zertifizierungsverlauf und Schulungsnachweis-Defizite
Abhängigkeit von Zollmaklern & Compliance-Overhead
Heterogene Genehmigungsverfahren für alternative Schiffskraftstoffe in deutschen Häfen
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