🇩🇪Germany

Kundenabwanderung durch langsame Kreditprüfung

2 verified sources

Definition

Manuelle Kreditprüfungen mit SCHUFA und Ident-Verifizierung verursachen Wartezeiten, die zu Kundenchurn führen. Fintechs bieten schnellere Alternativen, traditionelle Retailer leiden unter Friction.

Key Findings

  • Financial Impact: 2-5% Umsatzverlust pro Verkauf durch abgebrochene Finanzierungen
  • Frequency: Bei jedem Kreditbewerb (hochfrequent in Retail)
  • Root Cause: Pflicht zu SCHUFA-Check und VideoIdent/PostIdent für Kreditwürdigkeit

Why This Matters

This pain point represents a significant opportunity for B2B solutions targeting Retail Appliances, Electrical, and Electronic Equipment.

Affected Stakeholders

Filialleiter, Vertriebsmitarbeiter, Finanzabteilung

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Financial Impact

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Current Workarounds

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Methodology & Sources

Data collected via OSINT from regulatory filings, industry audits, and verified case studies.

Evidence Sources:

Related Business Risks

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