Gewährleistungsansprüche bei Mangelfahrzeugen
Definition
German law requires 12-month warranty on used cars and 2-year statutory warranty on new cars. Failure in Lemon Law compliance like non-disclosure of defects triggers consumer claims for repair, replacement or price reduction.
Key Findings
- Financial Impact: €5,000-€50,000 per case in refunds/replacements; 2-5% of vehicle value in rework costs
- Frequency: Per affected vehicle; high in used car resale
- Root Cause: Manual buyer's guide errors and lack of defect history disclosure
Why This Matters
This pain point represents a significant opportunity for B2B solutions targeting Retail Motor Vehicles.
Affected Stakeholders
Händler, Service Manager, Vertrieb
Deep Analysis (Premium)
Financial Impact
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Current Workarounds
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Related Business Risks
Strafen bei fehlender Mangelfahrzeug-Kenntlichmachung
Verluste durch Lemon Laundering
Auslastungsverlust durch Lagerblockaden
Verzögerte Rechnungsstellung durch manuelle F&I-Dokumentation
Kapazitätsverluste durch Inspektionsverzögerungen
Kosten durch TÜV-Nachprüfungen und Reparaturen
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