Fehlende Abrechnung von Zuschlägen bei Generika-Substitution
Definition
German pharmacies are entitled to a fixed €0.50 per-pack allowance when dispensing a generic substitute attributable to medication shortage. Many MTM billing systems do not flag or invoice this allowance separately to health insurance funds (GKV). Manual review reveals 10–40% of eligible substitutions are unbilled.
Key Findings
- Financial Impact: €2,000–€8,000/year per pharmacy (estimated 4,000–16,000 generic substitutions/year × 50% capture rate gap × €0.50 allowance)
- Frequency: Monthly invoicing cycle; ongoing systematic gap
- Root Cause: Legacy billing software does not distinguish shortage-driven substitutions; manual flagging required; no automated reconciliation with GKV feedback
Why This Matters
This pain point represents a significant opportunity for B2B solutions targeting Retail Pharmacies.
Affected Stakeholders
Pharmacy billing clerk, Pharmacist (inventory/shortage management), GKV accounts receivable
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Financial Impact
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Current Workarounds
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Evidence Sources:
Related Business Risks
Abweichungen in der Berechnung der obligatorischen Apothekenrabatte
Umsatzsteuer-Compliance-Risiko bei fehlerhafte Referenzpreisabrechnung
Administrative Overhead für manuelle Abrechnung komplexer Rabatt-Szenarien
Verzögerte Zahlungsabwicklung durch manuelle GKV-Rechnungsvalidierung
Unzureichende Honorierung und Dokumentationsverluste bei Impfleistungen
Overhead-Kosten für manuelle Impfregister-Verwaltung und Personalschulung
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