Temporary Help Services Business Guide
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We documented 39 challenges in Temporary Help Services. Now get the actionable solutions — vendor recommendations, process fixes, and cost-saving strategies that actually work.
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All 39 Documented Cases
Datenschutzverletzung bei Hintergrundüberprüfungen ohne informierte Zustimmung
€5,000–€500,000 per violation (DSGVO Article 83); typical fine range €20,000–€150,000 per audit cycle for systematic consent failuresGerman law (DSGVO, BDSG, Arbeitsrecht) requires explicit informed consent BEFORE any background check—including criminal records, employment history, or medical screening. Agencies must notify candidates in writing (separate from application forms) of what will be checked, why, and how data will be stored. Manual processes lack audit trails, leading to fines from Datenschutzbehörden (data protection authorities).
Fehlklassifikation der Arbeitnehmer und falsche Unfallversicherungsbeiträge
€1,000–5,000 pro fehlklassifiziertem Mitarbeiter jährlich (Prämienüberzahlung + Bußgelder); Mindestlohn-Threshold €14/h seit Okt 2024 erhöht Risiko[1]In der Zeitarbeit müssen Arbeitgeber die korrekte Klassifikation für die gesetzliche Unfallversicherung sicherstellen, da temporäre Arbeiter unter AÜG gleich behandelt werden müssen. Manuelle Tracking-Fehler verursachen Unter- oder Überzahlungen von Prämien sowie Bußgelder bei Betriebsprüfungen.
E-Rechnungs-Nichtkonformität und Betriebsprüfungsrisiko
€5,000–€10,000 per audit finding (GoBD violation); 15–30 hours/month manual rework for format conversion and client rejections; 2–5% revenue churn from payment delays due to invoice rejections; potential 10% VAT assessment penalty if deductions disallowed during audit.German companies issuing invoices in non-compliant formats (PDF, paper) face statutory fines under § 33 UStDV and risk VAT deductions being disallowed during Betriebsprüfung (tax audits). Clients may reject invoices lacking mandatory EN 16931 fields, delaying payment and forcing rework. Manual invoice creation also violates GoBD requirements for tamper-proof, timestamped digital records.
Unzulässige Diskriminierung bei Hintergrundüberprüfungen
€5,000–€300,000 per claim (AGG §§ 21–22); typical settlement €15,000–€80,000 per discriminated candidateAGG prohibits discrimination in hiring, promotion, and termination based on protected characteristics. Background checks may inadvertently reveal age (via employment history dates), health status (via medical records), or other protected data. Any hiring decision influenced by these factors—or any evidence of such consideration—triggers liability. Agencies must demonstrate they checked only role-relevant information and made decisions without regard to protected traits.