Kosten für DOA-Rücksendungen und Ersatzlieferungen
Definition
In der DOA-Verarbeitung entstehen Kosten durch Prüfung defekter Ware, Ersatzlieferungen, Rücksendungen und Kundenkompensationen. Fehlende Automatisierung erhöht Rework und Warranty-Claims.
Key Findings
- Financial Impact: €5.000-€20.000 pro 100 DOA-Fällen (2-5% des Umsatzes); 20-40 Stunden/Monat manuelle Prüfung
- Frequency: Bei 5-10% DOA-Rate in Computer-Wholesale monatlich
- Root Cause: Manuelle DOA-Inspektion und Replacement ohne DAQ-Automatisierung
Why This Matters
This pain point represents a significant opportunity for B2B solutions targeting Wholesale Computer Equipment.
Affected Stakeholders
Lagerleiter, Kundenservice, Finanzabteilung
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Financial Impact
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Current Workarounds
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Related Business Risks
Überhöhte Kosten durch manuelle DOA-Tests
Inventory-Verluste durch DOA-Manipulation
Kapazitätsverluste durch LkSG in BTO
LkSG-Bürokratiekosten in der BTO-Zulieferkette
LkSG-Bußgelder für BTO-Lieferanten
ElektroG-Nichteinhaltung Bußgelder
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