🇩🇪Germany
Verpasste Schulungs-Upsells
1 verified sources
Definition
ARBURG offers specialized courses (micro-injection EUR 350, multi-component EUR 1550) that customers may skip, representing lost recurring revenue opportunities.
Key Findings
- Financial Impact: €2.000-5.000 ARPU/Jahr pro Kunde verpasst
- Frequency: 30-50% der Kunden buchen keine Follow-up Schulungen
- Root Cause: Fehlende digitale Abomodelle
Why This Matters
This pain point represents a significant opportunity for B2B solutions targeting Wholesale Machinery.
Affected Stakeholders
Vertriebler, KAM, Produktmanager
Deep Analysis (Premium)
Financial Impact
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Current Workarounds
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Related Business Risks
Schulungskosten für Onsite-Training
€950-1.550 pro Schulungstag + €500-1.000 Reisekosten
Ausfallzeiten durch mangelnde Schulung
€2.000-5.000/Tag Maschinenausfall + 15% Kapazitätsverlust
Marktrückgang im Maschinenhandel
1.6% CAGR revenue decline to €8.9bn[2]
Überstunden durch unzuverlässige Lieferplanung
€5,000 payroll savings in first month by eliminating overtime[2]
Kundenabwanderung durch verspätete Lieferungen
Lost prospects and customer dissatisfaction; up to 100% OTD recovery possible[2]
US-Zölle auf Maschinenexporte
15% tariff on €35+ billion annual exports = €5.25 billion+ total sector loss
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