Kosten durch Gewährleistungsansprüche
Definition
Wholesalers face statutory 2-year warranty liability for defects, with reversed burden of proof for 12 months. Manual handling of claims results in repair/replacement costs and potential refunds.
Key Findings
- Financial Impact: €5,000-20,000/year per mid-size wholesaler in repair/refund payouts; 10-20% product value per claim
- Frequency: Per defective product sold; peaks in first 12 months
- Root Cause: Manual registration delays proof collection; no automated defect tracking
Why This Matters
This pain point represents a significant opportunity for B2B solutions targeting Wholesale Photography Equipment and Supplies.
Affected Stakeholders
Wholesale Manager, Customer Service, Finance
Deep Analysis (Premium)
Financial Impact
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Current Workarounds
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Methodology & Sources
Data collected via OSINT from regulatory filings, industry audits, and verified case studies.
Related Business Risks
Verluste durch missbräuchliche Garantieansprüche
Rücksendekosten bei Garantieabwicklung
GoBD-Verstöße bei unvollständiger Kreditdokumentation
Betrug durch unzureichende Kreditprüfungen
Verlorene Rechnungen durch E-Rechnungsfehler
Forderungsmanipulation in manueller Abrechnung
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