कर रिफंड और कटौती में विलंब - लंबित सत्यापन
Definition
Claim process timeline: (1) Borrower requests interest certificate from bank/NBFC (15-30 days), (2) Compiles all documents (5-10 days), (3) Files ITR (1-5 days), (4) Tax authority reviews claim (30-60 days), (5) Verification queries issued if docs unclear (15-30 days), (6) Borrower provides clarifications (10-20 days), (7) Final processing (5-15 days). Total: 81-170 days. During this period, refunds are pending and borrower's cash flow is strained.
Key Findings
- Financial Impact: ₹1,000-₹3,000 opportunity cost per borrower (60-120 day delay in refund vs. 5-day automated processing); Estimated ₹600-₹2,000 crore annually (assuming 6.67 lakh eligible borrowers × 50% refund claimants × ₹1,500 avg opportunity cost)
- Frequency: Annual (per ITR filing); can span 4-6 months per claim
- Root Cause: Interest certificates issued manually by lenders (30+ day delay); tax authority relies on manual document review (no automated validation APIs); no real-time document status tracking
Why This Matters
The Pitch: EV loan borrowers in India face 60-120 day delays in tax refunds/deductions vs. instant processing for automated claims. Delayed refunds cost taxpayers ₹1,000-₹3,000 in opportunity cost per claim. Automation of document verification reduces processing to 5-10 days.
Affected Stakeholders
Individual EV borrowers, Tax professionals, NBFC/Bank back-office teams, Tax authority assessment officers
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Financial Impact
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Current Workarounds
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Methodology & Sources
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