ग्राहक चर्न SPL देरी से
Definition
Students pay upfront but face 1-2 month delays, leading to refunds or lost deals amid 18-24 month total timeline.
Key Findings
- Financial Impact: 10-15% student churn; ₹4.5-8 lakhs lost revenue per dropped CPL aspirant
- Frequency: 5-10% per enrollment cycle
- Root Cause: Opaque manual processes without status tracking, combined with high training costs (₹45-55 lakhs).
Why This Matters
The Pitch: Indian flight schools lose 10-15% prospects (₹4-6 lakhs each) to SPL process friction. Streamlined digital vetting retains full cohorts.
Affected Stakeholders
Marketing Teams, Student Counselors, Revenue Managers
Deep Analysis (Premium)
Financial Impact
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Current Workarounds
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Methodology & Sources
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Related Business Risks
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